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Business Advantages of Workflow
April 24, 2008

I have been thinking a lot about workflow lately. Not the usual how can I squeeze one more job off each press in a 8 hours shift, reduce the piles in the estimating or CSR area or deliver an additional 30 more jobs off a digital press. Those are conversations with people who already appreciate the importance of workflow and recognize the benefits of workflow.

In this assignment I have to explain the reasons why workflow is important to people who may not appreciate the advantages to their businesses. This is a different conversation.

First you have to talk about the challenges in our businesses which include waning profitability, declining sales, and increased competition. Second you have to discuss how streamlining workflow reduces the number of manual steps or “touches”, reduces bottlenecks and allows less people to do more work and with fewer mistakes.

Less people and fewer mistakes translates to increased profitability. Being able to work faster can become a competitive advantage resulting in more bids won, and more sales. Sounds simply, but it is not. More later!

Posted by Howie Fenton on April 24, 2008 | Comments (0)