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March 2008

Friday, March 28, 2008

Evolving Web Ordering issues for Catalogs


Wednesday, March 26, 2008

JDF vs. Barcodes


Monday, March 24, 2008

Create your own competitive strategy


Wednesday, March 19, 2008

Lifetime Value


Monday, March 17, 2008

On-Demand Challenges


Friday, March 14, 2008

Inaugural Digital Services Peer Group


Wednesday, March 12, 2008

Dave, Barb & New On Demand stuff


Monday, March 10, 2008

Digital Services Peer Group


Friday, March 7, 2008

Changing the conflict resolution procedure


Wednesday, March 5, 2008

Customer Loyalty and Conflict resolution


Monday, March 3, 2008

Issue resolution and Customer Loyalty
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