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Fear
July 30, 2007

Just got off of the phone with a guy in my time management program, It’s About Time! As I spoke with him it occurred to me that he has two HUGE character flaws. One is that he sucks as a sales rep. The other is that he sells from a place of Fear. Yes, that is Fear with a capital “F.” Here I was, 3000 miles away and my Spidey-senses picked up it. Imagine what his customers hear!

Selling from Fear means that he is afraid of losing the account. Apparently, he lost a big account many moons ago and that feeling stuck with him. So determined is he not to see history repeat itself that he panics when the client calls. It is kind of like a football team that plays not to lose instead of playing to win.

What my left coast-based Scaredy Cat needs to do is take (or in case, smoke) a chill pill. Dude, sell like you don’t need the business. Relax and control that which you can control. Let go of the rest. You will sleep at night and not die of a heart attack over ink and paper. Instead, you can focus on dying of a heart attack over something REALLY important, like the Red Sox’ lead over the Yankees going from 14 games to 6 1/2.


Posted by Bill Farquharson on July 30, 2007 | Comments (5)


July 31, 2007
In response to: Fear
nick johnson commented:

I agree with you about not worrying about that which you cannot control. This is where the solid foundation of a relationship between you as the sales rep and your prospective customer comes into play. You MUST build, develope, and maintain the relationship with your customer first in order to be certain that you will not lose the sale. Print sales relationships are like getting a fire stated in the woods. It starts with a single spark and with a little bit of stoking, can become an incredibly beautiful ( and profitable) bonfire of freindship. Print buyers definately have a sixth sense for fear. It is a weakness the top sellers are without. Get out there and win those sales through positive and confident relationships.




August 2, 2007
In response to: Fear
Pat Burnett commented:

Yea a just wait until the Yankees have the 6 point lead




August 2, 2007
In response to: Fear
admin commented:

go cubs




August 10, 2007
In response to: Fear
Jim Raffel (Fellow GAM Blogger) commented:

Bill, Catching up on your blog (’cause I love it I really do), and your ‘Sell like you don’t need it’ comment really hit home. Over the last three months I have taken that attitude that if the customer likes what they see great, if not I shout NEXT at the top of my lungs (in my head of course) and move on. For the customer who wants to leave me for a competitor…OK I’m upset about it for maybe 20 seconds….then inside my head I shout NEXT and move on. Customers are like buses (you have heard this one before when we were young and the customers were women then) there is another one coming to the stop every 5 minutes. I suspect your clients real problem is that his sales funnel is empty or nearly so. So many in this industry get the milk route set up, and then sit back and relax…sorry does not work that way for long. Prospecting (or writing and blogging so the come to you) is a never ending part of the business cycle. If your funnel is full the ones you lose hurt a lot less or not at all. That’s my two cents worth for the day!




August 30, 2007
In response to: Fear
I <3 Mariners commented:

The Yankees need to go down! They just tied my Mariners for the Wild Card lead. Way to sweep the White Sox last weekend!





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