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Reader advice
April 7, 2008
Just got off of the phone with a sales coaching client. Here was her story:
Her boss sat her down and challenged her to achieve an extraordinary level of sales activity: 2-3 new appointments a DAY! Yikes! She called me to ask how that could be done. The first thing I did was to verify the request. Was that REALLY what her boss said? After receiving the big 10-4 on that one, I gave her three pieces of advice. After reading mine, why not pipe in with some of your own. Here's the Reader's Digest:
1. Do more—There is no way around it, the rep has got to work harder in order to achieve that level of greatness. Arriving earlier, staying later, and cancelling plans to watch the Masters this weekend will work for starters. The single most important factor in sales success is diligence. So, my friend, do more!
2. Do better—Whatever he is already doing now, she needs to improve its quality. That is, she needs to refine her target market and her message. Simply throwing sales against the wall to see what sticks is the wrong approach. Generally speaking, the best way to improve the quality is to be prepared through good research. This will help him to do better.
3. Do different—Ok, that's bad English, but if it worked for Apple ("Think Different") why not me? After all, I do own a Mac. Actually, five, but...My point is: The rep is prospecting in a linear fashion. What else could she do? Two half days of cold calling? Calling on old/dead accounts? Selling a vertical market? What she does, she could do different.
Okay, gentle readers, let's see what kind of sales coaches you make. What would you tell this overwhelmed rep?
Posted by Bill Farquharson on April 7, 2008 | Comments (6)